You can request deletion from within the app, under your account settings. This is the fastest route and you don't need to contact us.

Your request takes effect after 72 hours. Signing back in during that window cancels it, which is there to protect you against an accidental tap or someone else using your phone.

After that we anonymise your personal information. Some records — trip and payment history — are kept in anonymised form where we're legally required to retain them, so we can still answer tax, safety and law-enforcement obligations without holding data that identifies you.

If you can't get into the app, use the data request form on this website.